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How do I make sure that the Auto Sync works in the background?

Make sure that the Auto Sync works in the background!

How? Follow these steps:

Enable Background App Refresh:

  • Open Settings App
  • Scroll down and tap on "FitbitSync”
  • enable “Background App Refresh”

Check Apple Health set-up:

  • Open Settings app
  • Tap on "Privacy"
  • Tap on "Apple Health”
  • Tap on “FitbitSync”
  • Turn on all

Check Location Access:

  • Open Settings App
  • Go to FitbitSync
  • Tap on “Location Services”
  • Tap on Always 
     
  • Go back in the Settings of your iPhone
  • Go to “Battery”
  • Deactivate “Low Power Mode”


Please note: it is necessary to always have FitbitSync and Fitbit open in the background.


 


 

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